Paws & Presence - pet loss & end-of-life support

Services and Fees

Support for families, and for the veterinary teams who care for them. Published rates - in person across Calgary and area, or virtually.

For Families For Veterinary Teams

For Families

Most families come to me at one of three points: when a diagnosis has changed everything, when the goodbye is close, or in the weeks and months after. Each path below is shaped for one of those moments, and any of them can stand on its own.

Clarity

$340

Quality of life and end-of-life planning, for when a diagnosis has changed everything.

What’s included ↓

Presence

$475

Preparation, presence on the day of the appointment, and support in the days that follow.

What’s included ↓

Comfort

$595

Grief and bereavement support, for after a loss or already grieving before one.

What’s included ↓
Clarity · $340

Quality of life and end-of-life planning

For families who’ve received a serious or terminal diagnosis and want to face what’s coming with intention rather than in a rush.

  • Initial intake and needs assessment (60 min)
  • Quality-of-life framework session - validated tools translated into plain language and your family’s own values (75 min)
  • End-of-life planning session - location, ceremony, aftercare, and preparing your family (60 min)
  • A written summary of your conversations and decisions, yours to keep
  • One follow-up check-in within 14 days

Pay for Clarity

Presence · $475

Vigil and transition support

For families preparing for, or approaching, the euthanasia appointment. Preparation, presence on the day, and support in the hours and days that follow.

  • Pre-transition preparation session - what to expect, how to support children and other pets, and permission to feel what you feel (75 min)
  • In-person presence at the appointment - calm, unobtrusive support throughout (up to 3 hours, including travel)
  • Immediate support afterward, before you’re left to drive home (30-45 min)
  • Bereavement check-in within 7 days (45 min, virtual)
  • A curated grief resource package chosen for your family

Available in Calgary and area. This combination - preparation, presence, and follow-up together - isn’t currently offered anywhere else in Alberta.

Pay for Presence

Comfort · $595

Grief and bereavement support

For families after a loss, or already grieving before one. Grief education, coping tools, and companionship over six to eight weeks.

  • Intake and grief orientation - understanding your grief and mapping a plan (60 min)
  • Four individual or family sessions over 6-8 weeks (60 min each)
  • Grief education woven through: the human-animal bond, disenfranchised grief, age-specific grief responses, meaning-making
  • Reflection activities between sessions, drawn from the age-specific activity guide
  • A curated reading list and resource package
  • One mid-bundle check-in between sessions
  • Referral coordination to a registered counsellor if clinical support would serve you better

Available as adult-only, family, or child-centred. Children’s sessions use age-appropriate activities and expressive tools.

Pay for Comfort

Walking the whole way

Clarity and Presence - from diagnosis through goodbye $750 Pay for this path →
Clarity, Presence, and Comfort - from diagnosis through grief $1,200 Pay for this path →

A two-installment payment option is available for any of these.

Payment is by card, handled by Stripe - I never see your card number. Nothing has to be paid before we talk; the free conversation is always the easier first step.

If none of these quite fit

Discovery call Free 15-20 min, phone or virtual  ·  Book →
Individual support session $100 60 min  ·  Book →
Individual support session $140 90 min  ·  Book →
Family support session $165 90 min, up to 4 family members  ·  Book →

Every session can be in person across Calgary and area, or by video or phone anywhere - you choose when you book. The free conversation is by video or phone.

Not sure which fits? That’s what the free meeting is for. Most people don’t arrive knowing - we can work it out together.

Book a conversation

Travel, cancellation, and additional fees are listed at the foot of this page.

Giving this to someone else

Any of the three paths, or a single hour, can be bought for someone you love who is facing this. It is often the most useful thing a friend or family member can do - you can’t take the decision away from them, but you can make sure they aren’t working it out alone.

You’ll receive a card to print or email, with space for your own message. It explains what they’ve been given and how to arrange it, whenever they’re ready - there’s no expiry, and nothing they have to do straight away.

Or I can send it to them for you. Not everyone wants to hand this over in person, and some would rather the person never knew who paid for it. Either is a good reason. Tell me which you’d prefer and I’ll send it straight to them - signed from you, signed simply from a friend, or with no name at all. I’ll need their email or postal address, and anything you’d like the card to say.

They don’t have to use it to talk to me at all. The free 15-20 minute conversation is open to anyone, always, and costs nothing.

To give one now. Choosing a path below will ask you who it’s for, what you’d like the card to say, whether I should send it to them or you’d rather do it yourself, and how it should be signed.

Give Clarity Give Presence Give Comfort Give a single hour Give 90 minutes

Rather talk it through first? →
Apollo, an orange and white cat, lying upside down across Jodene's lap with her hand resting on him
With my Apollo

For Veterinary Teams

The following rates apply to clinics contracting Paws & Presence for team support, staff wellness, and client-facing programming. Available on-site or virtually.

Post-euthanasia team debrief $200 60-75 min - a structured conversation after a difficult case or a hard stretch. Space for your team to say what they carried, with someone who isn’t their manager and isn’t keeping score.
Compassion fatigue workshop $550 Half-day (3 hrs) - what it is, how it accumulates, and what actually helps. Built for veterinary teams, not adapted from human healthcare.
Mindset and feedback workshop $550 Half-day (3 hrs) - how teams talk to each other under pressure, and how feedback lands when everyone is depleted.
Difficult conversations workshop $550 Half-day (3 hrs) - prognosis, cost, quality of life, and the moment a family asks what you would do. Language your team can use when the conversation is hardest.
Custom workshop, incl. development and tailoring from $650 1-3 hrs - built around what your practice is actually dealing with. We’ll talk it through first.
Bereavement protocol development from $900 A written protocol for how your practice handles euthanasia appointments and the days around them: front-desk language, aftercare follow-up, and what gets given to families. Project-based, two rounds of revisions included.
Ongoing clinic partnership $475/mo Two debriefs a month, 1 workshop each quarter, and client-facing materials. For practices that want this handled rather than arranged case by case. A 12-month agreement.
Instructional design $115/hr Course and module design for your own education portal - built by someone with an MEd who has also worked in clinic operations, so it doesn’t need translating for a veterinary audience. Project pricing available: $2,500-$4,000 per finished hour of e-learning, depending on interactivity and how much of the content already exists.

How payment works. The four fixed-price sessions above - the debrief and the three workshops - are paid by a payment link I send once we’ve agreed a date. Custom workshops, protocol development and instructional design are quoted first and invoiced, net 30. The ongoing partnership is billed monthly by pre-authorized debit.

Referring families

There is no fee to refer. Published family rates and a free discovery meeting mean your team can hand over a card without vetting me first or worrying about what it will cost your client. Referral cards and a short team briefing are included - so whoever’s at the front desk on a hard afternoon knows what they’re offering.

Book a conversation

The Details

The following applies to families and clinics alike.

Additional fees

Occasionally a cost falls outside what’s listed above. When it does, we talk about it first - nothing is added as a surprise.

Travel - in-person family sessions include travel within 40 km of central Calgary; beyond that, $0.72/km. On-site clinic work beyond Calgary and area is billed at actual travel and accommodation cost.

Third-party costs - any external services or materials are passed on at cost, with your approval first.

Rush requests - expedited turnaround may carry a fee, agreed before any work begins.

Cancellation

Circumstances change, and in this work they change quickly. Tell me as early as you can and we’ll sort it out.

Hourly and session work - less than 24 hours’ notice may be charged for the allocated time.

Paths and project work - cancellation within the first 14 days may be subject to a pro-rated fee.

Scope of practice

This work is psychoeducational and doula-based: grief education, compassionate presence, end-of-life planning support, and resource navigation. It is not clinical counselling or psychotherapy, not diagnosis or treatment of mental health conditions, and not a substitute for a registered psychologist, social worker, or counsellor. It is not crisis intervention, and it does not include medical advice about an animal’s care. My role sits around the care your vet or your team provides - never inside it.